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Post by carl1960 on Jul 23, 2011 22:51:26 GMT
Ok here's one from BBC breakfast where the fundamentalists were interviewed about censoring music etc, but didn't want it legislated...? I made the point that as a parent myself then the parents should be responsible for instance if parents didn't buy innapropriate clothes then outlets wouldn't stock them, and if posters of women in bathing suits/lingeriewas offensive to these people then maybe they should join up with the muslims and paint out the posters as as been (unreported by the bbc) done in Tower Hamlets. Also the woman being interviewed stated that basically she didn't have a clue about technology but obviously her kids had smart phones and other access to the net. Again my point was parents should be responsible, not introducing a taliban style censorship system, but this side of the argument in my opinion was not represented. REPLY Thanks for contacting us regarding ‘Breakfast’ from 6 June on BBC One.
I understand you were unhappy that a representative of the Mothers’ Union was allowed on to the programme on this date.
The programme was reporting on an independent review which concluded that sexually explicit music videos should be given age ratings, and the most graphic ones restricted to older teenagers. The report, commissioned by the Government and carried out by the Mothers' Union also called for stronger regulation of adverts and stricter rules for TV programmes shown before the nine o'clock watershed.
While I appreciate you’d have preferred a different choice of guest, part of our role as an impartial observer is to report a wide range of views on a particular topic. We make no editorial comment or judgement on the views expressed by contributors to our programmes, and our aim is simply to provide enough information for viewers to make up their own minds.
Within a democratic society we’d be failing in our duty if we didn't provide such forums for debate. We recognise that some people believe a programme shouldn’t allow certain groups to air their views but we feel that it's better to include many viewpoints wherever possible. This may include hearing opinions which you personally disagree with but which individuals may be fully entitled to hold in the context of legitimate debate.
However, I’d like to assure you I've registered your complaint on our audience log. This is an internal report of audience feedback which we compile daily and is available for viewing by all our staff. This includes all programme makers and news editors, along with our senior management. It ensures that your points, along with all other comments we receive, are circulated and considered across the BBC.
Thanks again for taking the time to contact us.
Kind Regards
Philip Boyce BBC Complaints If required I can post some others and if you want this posted in another thread please advise me. Sadly I was unable to access my old e-mail account so some of the replies have been lost.
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Post by Teddy Bear on Jul 23, 2011 23:57:06 GMT
Great Stuff Carl As many as you have please post them here. And to anybody else with similar type communications with the BBC, please add them to this board.
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Post by carl1960 on Jul 24, 2011 2:47:17 GMT
I thought I'd lost this one
Thanks for your e-mail about 'The Day the Immigrants Left'
I understand you felt that the programme portrayed British workers in a poor light
As a public service broadcaster part of the BBC's role is to encourage discussion around issues of national debate which are of interest to our audience. There has been much debate about the positive and negative impact of immigration on the nation's economy, as well as the wider social effects. It is only right that the BBC should join in that conversation with a documentary which aims to shed new light on the subject and provide a greater understanding of the issues concerning immigration.
The companies and types of jobs featured in the programme reflected the type of work available to locals in the town of Wisbech, and the type of work traditionally done by immigrants to the UK, a huge number of whom work in agriculture and food processing. The number of people placed into jobs (11 people in 4 locations) is more than enough to highlight the difficulties of staffing for local employers, which is central to the issue of immigration.
The production team found the workers through a range of methods, including advertising in local newspapers, flyering, word of mouth and approaching people direct in public. We were looking for people who were unemployed, willing and available to work and who were suited to the jobs available, either because they had done them before or they expressed a desire to do it and could be trained where necessary. We certainly didn't deliberately employ people who we thought would fail.
The job swaps took place for varying durations depending on the position, but ranging from 1-3 days. The swap element of the show was designed to illustrate the kind of work available in Wisbech and the aptitude of the locals for the jobs on offer.
We made it 100% clear to those taking part in the experiment that this was a 1-3 day try out only. They were of course at liberty to apply for jobs in the companies where they worked, or to talk to the employers about this directly.
One of the contributors secured further work based on the success of his placement. Two others applied for jobs where they worked, though to date, the company hasn't had any suitable vacancies since their placement.
We felt the show was balanced and aimed to provoke debate. It explored the relevant arguments by giving a variety of people in Wisbech - on both sides of the argument - the opportunity to express their views. The show explores, dispels, or puts those views into context, such that viewers are provided with the relevant facts, and able to make informed judgments on the views featured.
Nevertheless, there was certainly no intention to cause offence to any viewers watching the programme and I'm sorry for any upset you have been caused by this. I'd like to assure you that I've registered your complaint on our audience log. This is the internal report of audience feedback which we compile daily for all programme makers and commissioning executives within the BBC, and also their senior management. It ensures that your points have been made available to the production team.
Thank you again for taking the time to contact us with your concerns. Regards Nuala Hyde BBC Complaints Funny how things go out of your mind.When we first moved here a couple of years ago we were a bit short of cash so we didn't bother to bring a tv with us. We soon started getting letters about how there was no record of a tv license here. I can't exactly remember but I think after a while we got a letter saying one of the license gestapo was going to visit us. We then contacted them to say we didn't have a television and we were not happy at being harrassed. We were told that their investigator could check at which point we reminded them they don't have statutary right of entry and we would tell them where to gowe were then informed they could get a warrant. After laughing at them we informed them the likely hood of obtaining a warrant was in all probability zero. Sadly before we did move the telly in and got a license nobody called. Again this didn't endear me to the bbc on top of their bias and generally rubbish frequently repeated programming.
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Post by carl1960 on Jul 24, 2011 2:56:16 GMT
How about this, I think this was the first of the template replies I got Thanks for your e-mail regarding BBC News which was broadcast on 22 August.
I understand that you felt that the article regarding Australia with Sally Bercow was biased against Australia.
BBC journalists are well aware of our commitment to impartial reporting. They’re expected to put their own political views to one side when carrying out their work for the BBC. They seek to provide the information which will enable viewers to make up their own minds; to show the political reality and provide the forum for debate, giving full opportunity for all viewpoints to be heard. Senior editorial staff, the Executive Committee and the BBC Trust keep a close watch on programmes to ensure that standards of impartiality are maintained.
However I appreciate that you were disappointed with this item.
I'd like to assure you that I've registered your comments on our audience log. This is the internal report of audience feedback which we compile daily for all programme makers and commissioning executives within the BBC, and also their senior management. It ensures that your points, and all other comments we receive, are circulated and considered across the BBC.
Thanks again for taking the time to contact us with your concerns.
Kind Regards This one was I think a review of the Australian election. Then favourite Sally Bercow billed as a"Liebour activist & writer" stated something along the lines that Julia Gillard didn't win a landslide because Australians are mysoganists did the presenter then agree? I can't remember.
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Post by carl1960 on Jul 24, 2011 14:30:15 GMT
This is the one where they appear to have got the most animated with me. Now please be clear this relates to the lackof coverage of the muslim peodophile trail in Bolton recentlyand why instead of covering the case the BBc lead with an item about BNP protestors placards. I am lead two believe two defendants didn't make bail this was unreported. The bbc reply seems to concentrate on the BNP and not the issue I was concerned with the reporting of the trail which obviously then raises the issue of pedophile muslims to the viewing audience. I do not believe the case has been "covered in detail" and I certainly haven't seen it featured on North West tonight since although I do not watch every broadcast. Laughably the also refute my accusation that they have a political agenda, Thanks for contacting us regarding ‘North West Tonight’ on BBC One, 22 June. We appreciate your feedback and understand you felt the focus of a report concerning protests at a child abuse trial was misplaced.
The case of the alleged child abuse has been covered in detail and will continue to be covered, but on this occasion this was just a very brief report on a different and newsworthy aspect of the ongoing story – a protest by the BNP.
In covering any story, it clearly isn’t possible or practical to cover every facet of every issue on every occasion. In this case, the presenters explained briefly the background to the case, the protest on the day in question, and reaction to it.
The brief coverage here did not, as you suggest, “focus on the alleged ‘racial hatred’ aspect” – it focused on the BNP’s protest so in that sense it could have been seen as publicity for them.
The report merely made an editorially relevant mention of local trade unionists having reported the BNP to the police for what they felt was incitement to racial hatred. And, of course, alongside this we also reported the fact the police confirmed the party were acting within the law thus creating balance. We weren't allowed to display the BNP's placards for legal reasons due to the nature of the slogans in relation to the ongoing court case
Any suggestion that this story is evidence of what you describe as a “political agenda” at ‘North West Tonight’ simply isn’t supported by the facts as set out above.
Nevertheless, I'd like to assure you that we've registered your comments on our audience log. This is the internal report of audience feedback we compile daily for programme makers and senior management within the BBC. The audience logs are important documents that can help shape future decisions and they ensure that your points, and all other comments we receive, are made available to BBC staff across the Corporation.
Thanks again for contacting us.
The "we didn't have time to cover" seems to be another of their favourites. Anyway I'll see what else I still have on my hard drive from the BBc complaints
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Post by carl1960 on Jul 24, 2011 14:33:07 GMT
As the phrase goes here's another one just like the other one. Lots of time for the pastor to tell us what a wonderful job the family do for the community. But no mention of the alleged £13K benefit fraud or alledged breaking of immigration rules. Thank you for your e-mail regarding.
I understand you were unhappy with the reporting of the Gamu Nheghu story as you felt it was biased.
It is not always possible or practical to reflect all the different opinions on a subject within individual programmes. Editors are charged to ensure that over a reasonable period they reflect the range of significant views, opinions and trends in their subject area. The BBC does not seek to denigrate any view, nor to promote any view. It seeks rather to identify all significant views, and to test them rigorously and fairly on behalf of the audience. Among other evidence, audience research indicates widespread confidence in the impartiality of the BBC's reporting.
I appreciate you may continue to feel differently and so I've registered your comment on our audience log. This is a daily report of audience feedback that's circulated to many BBC staff, including members of the BBC Executive Board, channel controllers and other senior managers.
The audience logs are seen as important documents that can help shape decisions about future programming and content.
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Post by Teddy Bear on Jul 24, 2011 15:08:49 GMT
You can just imagine the programme makers and commissioning executives going daily through the logs of complaints with the sincere desire to improve their 'balance' As for TVL tactics and harassment, you were absolutely correct that that have no rights of entry whatsoever, and more than a door to door salesman, and as far as getting a warrant, they would need physical evidence to support their claim to have any chance of that. For anybody wanting further information about your rights with regard to TVL, I suggest the website linked to in our 'recommended website' thread.
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Post by thehighlandrebel on Jul 24, 2011 23:54:44 GMT
It's not fair. Why does Carl get all these individual replies from the beeb and all I've ever got is the standard computer generated identikit reply I'm going to complain about this to th..................., well, on second thoughts... Keep them coming Carl
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Post by Teddy Bear on Jul 25, 2011 0:01:51 GMT
;D
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Post by carl1960 on Jul 25, 2011 10:09:44 GMT
This one was just after the Sally Bercow Australia (I'm sure the presenter agreed) complaint. So remember "They’re expected to put their own political views to one side" Paxman went of into a childish rant about Pastor (burn the koran, dont burn the koran) Jones involving his moustache i seem to recollect. Whatever your views I don't think that counts as unbiased reporting. Thanks for your e-mail about ‘Newsnight’ on BBC Two.
Please accept our apologies for the delay in replying. We know our correspondents appreciate a quick response and we are sorry you have had to wait on this occasion.
I understand you were disappointed with the previous reply you received from this department on the subject of comments made about Pastor Terry Jones on ‘Newsnight’ on 8 September.
On the subject of these comments at the time, Pastor Jones’ intentions were widely regarded as being provocative and reckless; this sentiment was voiced by senior political, religious and civic leader across the US, Europe and the UK.
During the piece Jeremy Paxman made reference to such disparaging sentiment but at the same time he continued to direct the discussion, on the right to free speech and freedom of expression versus the possibility of violence being a consequence. We feel he conducted this debate in a fair, clear and impartial manner.
Nonetheless, please be assured that your complaint will be added to our audience log, a daily report of audience feedback that's circulated to many BBC staff, including members of the BBC Executive Board, channel controllers and other senior managers.
The audience logs are seen as important documents that can help shape decisions about future programming and content.
Thanks again for taking the time to contact us.
Kind Regards
Andrew Hannah
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Post by carl1960 on Jul 25, 2011 10:28:36 GMT
And this was a subject I complained about that some might wonder why I complained...Bankers bonus reporting. Let me explain. Yes banker's bonus payments are extreme, unwarranted and unjustifiable I have no problem with that, now here comes the but. The reality is this is a small perecentage of bank employees very large amount are on very low wages. For example being a robot answering machine in a call centre for the Lloyds group will pay just over £12K. I know because being unemployed after Liebour flooded the country with migrant workers I applied for a job there. In addition a close friend of mine has had to move three times in the last five years as the bank she works for have closed various units and laid people off left right and centre. So the constant portrayal that all bank workers get massive bonus payments is factually incorrect although this was the impression left by the bbc They did a similar thing a few years ago when I worked for Royal Mail, If you didn't go sick for a year you were intered into a draw to win a car. Oh the outrage! The portyal was if you didn't go sick for a year you got a car! I think there were two and I didn't get one. Again I hold bbc responsible for some of the banking instability on their usual irresponsible reporting. Don't know what I mean? Ok. Petrol shortage. Reporter in a garage with a large queue of cars,preferably signs saying no petrol reporter states no need to panic there areplenty of supplies. Food shortage(in UK weather or other related cause). Reporter in shop with filming of empty or nearly emplty shelves. Reporter states no need to panic supplies are getting through. Northern rock. Film large queue of people outside Northern rock. Reporter states no need to panic. Anyway Thanks for contacting us.
I understand that you feel our news coverage on bankers’ bonuses is overly negative and excessive, and you feel the remuneration we mention reflects only a small number of people.
Choosing the stories to include in our bulletins is a subjective matter and one which we know not every viewer will feel we get right every time.
It’s not always possible or practical to reflect all the different opinions on a subject within individual programmes. Editors are charged to ensure that over a reasonable period they reflect the range of significant views, opinions and trends in their subject area. The BBC doesn’t seek to denigrate any view, or to promote any view. It seeks rather to identify all significant views, and to test them rigorously and fairly on behalf of the audience. Among other evidence, audience research indicates widespread confidence in the impartiality of the BBC's reporting.
However, I appreciate the strength of your views on this matter and so I’d like to assure you that I’ve registered your concerns on our audience log. This is a daily report of audience feedback that's circulated to many BBC staff, including members of the BBC Executive Board, programme makers, channel controllers and other senior managers.
The audience logs are seen as important documents that can help shape decisions about future programming and content.
Thanks again for taking the time to contact us.
Kind Regards
Shona McCullough
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Post by carl1960 on Jul 25, 2011 10:36:52 GMT
Anyway in a similar vein the BBc continued so I did as well. Thanks for contacting us regarding the ‘BBC News at Ten’, broadcast on BBC One on 6 January. I understand that you feel the report on bankers’ bonus payments was inaccurate misrepresented the issue. I also note you feel the report was biased against bankers receiving a bonus. All our programmes and reports are carefully considered in advance to ensure their content is suitable for broadcast and factually accurate. Issues such as this are carefully researched in advance. At the BBC we seek to provide the information which will enable viewers and listeners to make up their own minds; to show the political reality and provide the forum for debate, giving full opportunity for all viewpoints to be heard. Senior editorial staff, the Executive Committee and the BBC Trust keep a close watch on programmes to ensure that standards of impartiality are maintained. We’re guided by the feedback that we receive and to that end I'd like to assure you that I've registered your complaint on our audience log. This is a daily report of audience feedback that's circulated to many BBC staff, including members of the BBC Executive Board, programme makers, channel controllers and other senior managers. The audience logs are seen as important documents that can help shape decisions about future programming and content. Thanks for taking the time to contact us. Finally, I have attached an invitation from BBC Audience Services' Head of Communications & Complaints, asking you to participate in our customer survey. We would welcome your views on our service. Kind Regards Mark Roberts BBC Complaints www.bbc.co.uk/complaints__________________________________________ Dear Audience Member Thank you for your recent email to the BBC. It is our aim to provide the highest standard of responses to emails we receive. To help us do this, I am writing to ask you to complete a customer satisfaction survey which is being conducted by the research company Ipsos MORI. Your response will help us to judge how your most recent email was handled, so we'd be grateful if you could rate the service you received and the quality of our response. We aren't expecting you to rate the BBC, its output, or any previous contacts you may have had with us. The purpose of this survey is to help us understand the level of service we currently provide when responding to emails and to ensure we achieve the highest possible standards. We may use your individual responses to help in our staff training and performance management. The questionnaire is very straightforward to complete and should take no longer than 5-10 minutes. You can log onto it in two ways, depending upon the email system you are using. You can either click onto the following website address, or paste it into your address bar (where you normally type in a website address). You will be guided through the questionnaire automatically once you have logged into it. I couldn't access that survey. I think it's a bit rich with the wages the BBc reporters are on slagging off bank workers earning under probably under £20K average (based on the facts of wages paid I know). I remember Skeletor (Sian Williams) bleating on for the best part of a week that she was going to lose her child benefit. Don't remember the same reaction when Liebour removed the 10p tax. anyway rant over I'll get off my soap box.
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Post by carl1960 on Jul 25, 2011 10:40:05 GMT
The think is I have a very high boredom level when it comes to certain things like complaining to the BBc. Stop me if you've heard this one before.
Thanks for contacting us regarding BBC News at One on 11 January 2011.
I’m sorry that you feel the report on bankers pay was biased in favour of bankers.
We seek to ensure that, over a period of time, all sides of a public debate are explored and explained, so that our viewers may be the better informed in coming to their own judgement of events.
With your complaint in mind I can assure you that I've registered your comments on our audience log. This is the internal report of audience feedback which we compile daily for BBC staff including the production crew of the news. It ensures that your points are circulated and considered the BBC.
Thanks again for taking the time to contact us.
In favour of bankers?!?
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Post by carl1960 on Jul 25, 2011 10:42:54 GMT
The great media cover up. Thanks for contacting us about BBC News.
I understand you feel there’s been a “conspiracy of silence” around stories of young girls been groomed for sex abuse following coverage of the conviction of two men from Derby for a variety of offences.
While I appreciate your concerns, choosing the stories to include in our bulletins, the order in which they appear and the length of time devoted to them is a subjective matter and one which we know not every viewer and listener will feel we get right every time.
Factors such as whether it is news that has just come in and needs immediate coverage, how unusual the story is and how much national interest there is in the subject matter will all play a part in deciding the level of coverage and where it falls within a bulletin. "A subjective matter"... well that's ok then.
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Post by carl1960 on Jul 25, 2011 10:51:06 GMT
Burkhas, hasn't this law just come into force in Belgium/ Did the BBc run a story on that? Burkhas I'm sure they "empower" women and let them show their individuality...oh no I don't really do I. This was Newsround and children all giving exactly the same view, strangely like the Midwich Cuckoos. Why can't the BBc seem to find white males to present on this. Everytime I watch it there are some ethnic women tottering around in 6" heels saying "hey you guys" and "now for the footy". It wasn't like that when John Craven was running the show. Thank you for your contact regarding ‘Newsround’.
I understand you were unhappy with a report on Burkas on this programme as you felt it was biased.
It is not always possible or practical to reflect all the different opinions on a subject within individual programmes. Editors are charged to ensure that over a reasonable period they reflect the range of significant views, opinions and trends in their subject area. The BBC does not seek to denigrate any view, nor to promote any view. It seeks rather to identify all significant views, and to test them rigorously and fairly on behalf of the audience. Among other evidence, audience research indicates widespread confidence in the impartiality of the BBC's reporting.
I appreciate you felt the children were reading from a script and so I've registered your comment on our audience log. This is a daily report of audience feedback that's circulated to many BBC staff, including members of the BBC Executive Board, channel controllers and other senior managers.
The audience logs are seen as important documents that can help shape decisions about future programming and content.
Thanks again for taking the time to contact us.
Kind Regards
Joseph O'Brien
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Post by carl1960 on Jul 25, 2011 10:57:05 GMT
Now back from Children's t.v. although I suspect we may return if it's still on my hard drive and back to the flagship news program of Newsnight. The current number of viewers can almost fit in a phone box apparently...wonder why? Thanks for contacting us regarding ‘Newsnight’ on 23 February. Please accept our apologies for the delay in replying. We know our correspondents appreciate a quick response and are sorry you've had to wait on this occasion. I understand you were unhappy presenter Kirsty Wark suggested women were more efficient than men. I note you considered the comment sexist and inappropriate in a discussion about issues women face in the workplace. Please be assured that we don't seek to denigrate, nor promote, any view on our programmes but rather to identify significant views, and test them rigorously and fairly on behalf of the audience. We understand there will always be room for debate about particular judgements but the principles are pretty clear. We are committed to providing the forum for debate and giving full opportunity for all viewpoints to be heard. We also aim to ensure that guests are robustly challenged about their views and able to provide informative response for the benefit of viewers. In debating any topic there can therefore be a certain amount of 'devil's advocate' required by presenters, and comments designed to encourage further response from guests do not necessarily represent the interviewers own views. I would, however, like to assure you that we registered your comments on our audience log for the benefit of the programme makers and senior management within the BBC. Please be assured that senior editorial staff, the Executive Committee, and the BBC Trust also keep a close watch on programmes to ensure that standards are maintained. Should you wish to comment or share your views on subjects discussed on ‘Newsnight’ you might also like to know the programme has its own blog with an area for viewers’ comments: www.bbc.co.uk/blogs/newsnight/Thanks again for contacting us. Kind Regards Stuart Webb A yes good old sexism just like racism tends to only go one way. For the record I've had many women bosses in the past and have no issues other than the continued wage difference story that I've never come across. The statement was women need to work less hours than men because they are better organised. Fair point for me maybe because I'm not the most organised man in the world however my ex made an art form out of being late. What I tend to call a sweeping generalisation.
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Post by carl1960 on Jul 25, 2011 10:58:41 GMT
Err..answers on a postcard. I've no idea what this one was about. Thank you for contacting us regarding 'BBC News at One', broadcast on 6 April.
I understand you were disappointed with the content of this programme as you felt it lacked balance.
BBC journalists are well aware of our commitment to impartial reporting and they're expected to put their own personal views to one side when carrying out their work for the BBC. They seek to provide the information which will enable viewers and listeners to make up their own minds; to show the reality of a situation and provide the forum for debate, giving full opportunity for all viewpoints to be heard.
Senior editorial staff, the Executive Committee and the BBC Trust keep a close watch on programmes to ensure that standards of impartiality are maintained but it's simply not always possible or practical to reflect all the different opinions on a subject within individual programmes.
Nevertheless, I can assure you that I've registered your comments on our audience log. This is a daily internal report of audience feedback which is made available to all BBC programme makers and commissioning executives, including their senior management. It ensures that your concerns are considered across the BBC.
Thanks again for taking the time to contact us.
Kind Regards
Jamie Patterson
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Post by carl1960 on Jul 25, 2011 11:01:36 GMT
In the words of Barry Manlow "could it be muslims" oh no it's magic. I didn't like it a lot. Another one of thoses pro muslim BBc debates. Thank you for your comments with regard to ‘The Big Questions’ broadcast on BBC One on 15 May.
I understand you feel the panel and audience were not diverse enough, with only one non-Muslim panellist.
Impartiality is the cornerstone of all our news and current affairs output and we ensure all our correspondents and production teams are aware of this to help us deliver fair and balanced coverage for all the stories we report. This show was on the nature of British Islam and it was felt that it was appropriate that the majority of speakers were Islamic, while the other panellist provided an experienced external view of Islam.
It is not always possible or practical to reflect all the different opinions on a subject within individual programmes. Editors are charged to ensure that over a reasonable period they reflect the range of significant views, opinions and trends in their subject area. The BBC does not seek to denigrate any view, nor to promote any view. It seeks rather to identify all significant views, and to test them rigorously and fairly on behalf of the audience. Among other evidence, audience research indicates widespread confidence in the impartiality of the BBC's reporting.
I do understand you feel very strongly about this, so I’d like to assure you that I’ve registered your concerns on our audience log. This is a daily report of audience feedback that's made available to many BBC staff, including members of the BBC Executive Board, programme makers, channel controllers and other senior managers.
The audience logs are seen as important documents that can help shape decisions on future BBC programmes and content.
Once again, thanks for taking the time to contact us.
Kind Regards
Mark Madden
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Post by carl1960 on Jul 25, 2011 11:07:45 GMT
Back to Newsround! And their version of Irish history. Evil english, Evil English didn't rule Ireland very well evil English. Thanks for your contact about ‘Newsround’ on 17 May.
I understand you had concerns with regards to the report on the Queen’s visit to the Republic of Ireland, specifically, you felt that it showed anti English bias.
Given that the programme is aimed at six to twelve year olds, all stories are carefully vetted before transmission and as with all news BBC broadcasts it adhered to our commitment to impartiality, fairness and accuracy in news reporting.
The report put this historical visit into context and explained the often difficult history between the countries, making viewers aware of the significance and background to the Queen’s visit and why for many the visit wasn’t welcomed.
However, I do acknowledge this is an issue which you feel strongly about and I can assure you we appreciate your feedback. Your comments have been fully registered on our audience log which is made available to all members of the BBC, including the production team of ‘Newsround’ and senior BBC management.
This ensures that your comments and others we receive are considered across the BBC.
Thanks again for taking the time to contact us.
Finally, I have attached an invitation from BBC Audience Services' Head of Communications & Complaints, asking you to participate in our customer survey. We would welcome your views on our service.
Kind Regards
Nicola Maguire
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Post by carl1960 on Jul 25, 2011 11:11:00 GMT
Oh well that concludes the replies that I still have a record of. At the moment I still have two complaints outstanding. There have also been a few where I didn't bother to ask for a reply. Certainly what struck me going through these again is the number of different names attached to the replies. Just how big is their complaints section?
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Post by Teddy Bear on Jul 25, 2011 18:48:11 GMT
I see you've had a busy day today Carl, thanks for your input. What I suggest you, and anybody else, do from now on when considering complaining to the BBC regarding their output, that will help everybody else reading this forum to understand the nature and validity of the complaint, and best able to judge how skewed is the response, is the following: - First select the appropriate category to post the item, be it Pro-militant Muslim, Climate Change, Labour, etc. If there's no specific category, put it under 'Examples of Bias' or 'General'. It can always be moved if a better suited category is known.
- If there's an existing thread on the subject then post it there, otherwise start a new one with an appropriate heading.
- Identify your complaint with any relevant links to the programme or article concerned. We can always put particular sections of TV programming onto You-Tube or similar sites and post or link to them here. Screenshots are also sometimes useful.
- Please also post your precise message to the BBC, obviously leaving out personal details, and similarly with their subsequent reply when received.
Sounds like you watch a lot more BBC output than myself, so your perceptions are welcome. From past experience I can certainly relate to quite a few of the issues you already raised above.
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Post by carl1960 on Jul 27, 2011 7:49:58 GMT
It appears the BBc has "forgotten" to reply to this complaint of mine. I can only assume that the segment on Newsnight concerning the English identity was designed to irritate and antagonise people like myself who are proud of our English ethnicity. It then seems you were unable to find anyone who is unhappy to be labelled British. I have never considered myself to be British and we having been showing the St. Georges cross flag for years, it’s not that long ago the English were being demonised for flying our own flag. Companies I have worked for in the recent past have banned drivers from flying the flag. Then in typical BBC fashion we have to be shown a clip of the idiots from EDL, if only everything in life was so predictable to coin a phrase. Then off we go to the studio for a debate, which drifts between Britishness and Englishness. And no surprises no one is really there to represent the English identity. Instead we had an author plugging his book. Don Letts who I assume is at a loose end after the Big audio dynamite tour. Michael Portillo and the SNP representative. How exactly does this represent a balanced panel? I’m sure I will get the usual “we did not have time to represent all views” reply you always give me to this. As for the audience they appeared to mainly be a stage prop to give the impression of a “weighty debate”. One of whom couldn’t even understand one of the questions he was asked. Again no surprise when he didn’t think that the English are hard done by, not the view held by myself and others. If you want a simple example of what is tantamount to racism against us look no further than the majority of the ethnic origin surveys. Now back in the census before last I refused to complete the document as I did not have the option of putting my ethnic origin as English. I joined the campaign to have that changed which it was for the recent census. However only last year I was involved in a prolonged complaint to a local housing association when they decided to put out an ethnic survey but failed to include English as an option. Plenty of options for other ethnic origin groups but only the catch all “White British” option. Of course after initially ignoring me they then came back and said they had checked with their diversity unit and it was ok, but they would look at, read ignore, the points I had raised. I would take a wild guess that that might not be the position if any other group apart from the English had been omitted. Most of the time I just tick the other box and then add English myself. Even when I was a civilian instructor at Air cadets the application for a criminal records bureau the literature stated specifically that you could not use English as your ethnic origin. This was sent to them on 6/. It seems to be endemic to try and ignore you at more places than the BBC time is rapidly running out for the ocal council on a FIA request I've made.
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Post by Teddy Bear on Jul 27, 2011 21:13:03 GMT
Good job Carl. I can see why they'd have a job trying to defend their case, at least if they were trying to do it honestly. As it is, and you've already discovered, they'll fob you off with some kind of bullshit.
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Post by thehighlandrebel on Jul 27, 2011 21:16:02 GMT
Talking about lineage I was delving into my family history and found that one of my ancestors was in Canada, America and Mexico between 1412 and 1415, long before Columbus was supposed to have made his 'discovery' He was on one of the many voyages made between the north of Scotland and America during these times and brought back artefacts which were unique to that continent at that time and could not have come to Scotland any other way than by ship. The Scots were there long before that and even long before the voyages of Henry Sinclair. www.theroseline.co.uk/index.php?main_page=infopages&pages_id=12The reason they kept quiet about these voyages was that they were done by Freemasons and were vowed to silence. I live in the Hebrides in an Island called Lewis. The Romans gave these islands there names long before there was any written history in the area and the Hebrides meant 'the islands of the Hebrews' and Lewis was 'the island of Levites' which would fit in with Robert Bruces declaration of Arbroath where it states that the Scots originally came from Israel via Scythia 1200 years after the Exodus. Maybe that would explain why I had a pro Israel bias even long before I found out these things. The islands are littered with Knights Templar artefacts and carvings. They seemed to gathered there after they were expelled from mainland Europe and many believe that the treasures they took from King Solomon's temple were buried by the Templars on Lewis, then sent to America during Scotlands wars with England and then brought back to Scotland by Sinclair. There is no definite proof of this but maps (including the maps Sinclair gave to Columbus) and documents tell of the native peoples and wildlife of America and the knowledge they imparted to the peoples of Central America circa 1436 in the art of 'constructing pyramids in the due and proper form of ancient and accepted Masons' As I said I have no definite proof but the documents that I have seen have been dated correctly to the times they were supposed to have been written. Sorry for ranting on about a thing completely unrelated to the board and I accept Teddy's rollicking in advance with humility.
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Post by Teddy Bear on Jul 27, 2011 21:49:38 GMT
Actually THR your piece is truly fascinating and informative. It's the first I've ever heard of such events. Thanks for that
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Post by carl1960 on Aug 3, 2011 18:26:50 GMT
Again off message however I've done a bit of geneology by coincidence some of my ancestors have the surname English. Rather appropriate as I am.
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Post by carl1960 on Aug 5, 2011 18:38:37 GMT
Checking on this the BBc still have not replied to the Englishness complaint reminder I sent on 27/7 so guess what? Here goes another reminder/ non reply complaint. This will now continue every week untill I do get a response.
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Post by carl1960 on Aug 11, 2011 23:26:55 GMT
Ok now it's getting surreal. maybe the BBc is trying to play psychology with me. I received this today: Reference CAS-917554-H69NHW
Thanks for contacting us regarding ‘Newsnight’.
We note you say you made a complaint about the programme on the 6 July and have received no reply.
We’ve checked our system using your e-mail address and the last contact we received from you was made in February and was about Kirsty Wark.
In order for us to deal with your complaint, can you clarify if your complaint is in regards to a specific episode of ‘Newsnight’ and provide full details of the nature of your concerns? Please use the webform on the BBC Complaints website again.
Thanks again for getting in touch. So I haven't complained since February? So they just sent all the above replies to me because? Utter utter utter pants. Maybe I just entered a parallel universe, oh dear time to count to ten slowly.
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Post by Teddy Bear on Aug 11, 2011 23:33:17 GMT
Hi Carl, I trust things are going as well as can be expected under the circumstances. I understood that you received a reply already in relation to this complaint. Juts send them any communication you have already received to show them that their system is as good as their reporting.
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Post by carl1960 on Aug 12, 2011 14:54:04 GMT
Yes thanks for your concern things are as we would expect.
To clarify on this issuethey have not responded to this complaint, they also did not reply to a complaint concerning their reporting of benefit fraud around the same time. I used to work in benefits (pay them not claim them) if anyone doesn't know . However whilst I didn't feel the benefit complaint warrented the effort of following it up the Englishnesswas one I was going to chase even though we all jnow what the reply will be already. As we see from the extensive list above I have made a few complaints since February. What I'll do is list the reference numbers since the Krusty Squawk complaint and as you say add an ironic quip. As I like to say "life is not a popularity contest, if it was I'd lose".
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